What is included with your rentals?
rentals include delivery, setup, teardown, and cleaning by trained
Tell me about your business?
LunaFynn Moon Bounce is a
family owned and operated party rental business. We are dedicated
to providing safe clean fun to the families of Northern Virginia. The
owners are very active in the community including volunteering in Cub
Scout Troop and a Girl Scout Daisy Troop.
What are your hours?
Our business hours are 9am to
Sunset 7 days a week. We will work with you to have the best
experience if you work with us. Please understand that the latest
scheduled pickup is sundown or 8pm, whichever comes first. We do
this because after we pick up the unit we need to clean for the the next
days rental. All units are cleaned and sanitized before events.
What is your delivery area?
Please see the
delivery area page. Usually it is within 15 miles of our world
headquarters in Annandale Virginia. We hope to expand in the area in the
Do I need to make a deposit?
Yes, because inflatables are rented on a first come first reserved
basis we require a credit card to reserve all inflatables. This assures
you of receiving the item you reserve.
You need to give the credit card information to
reserve the unit. The credit card is charged on the day before the
rental. We do this to get the finances out of the way and
focus on delivery an setup. The deposit is fully refundable until the
unit is set up.
What is your cancellation policy?
We are in the
business of providing fun, not keeping deposits. You may cancel your
rental for any reason up until the unit is delivered and setup.
What is your weather policy?
cancel at any time up to the time the unit is take off the truck and set
up. We will work with you to have a fun safe event. In the event
of a cancellation, you will get a full refund. Once the unit is
set up, the sale is complete.
Are your bouncers clean?
YES! All units
are cleaned, vacuumed, and sanitized before every rental. We employ the
best art history graduate available to prepare every unit for our
customers. We never deliver a unit until it has been cleaned.
Are your bouncers safe?
operated correctly the bouncers and combos are the safest way to have
fun at a party. The kids are all in the same area having a blast
getting exercise and laughing all the time. If the operator
follows all the operating rules everyone will be safe and have a great
time. Under no circumstances should the unit be moved once the delivery
person sets it up.
Can we keep bouncers overnight?
No. At this
time we do not offer overnight rentals. All units must be picked up
before sunset for safety reason and in order to clean and sanitize the units of the
next days rental.
Can I pick up and return moon bounce?
this time all rentals include free delivery and setup. In order to
provide the safest experience for everyone, we deliver, set up, and tear
down the units.
What is included in rental fee?
We will deliver and set-up the units at the location as close as we can
to the time you desire, When we setup the unit we make sure the unit is
safely setup on a fairly level surface and anchored with our safety
stakes. We fully inflate the unit; make sure it is clean, sanitized and
in a safe working condition. We go over the safety features and proper
operation of the unit to assure you have a safe event. We will try to
accommodate your schedule for delivery time and pickup. We will come
back at the end of your event to disassemble and take the unit away.
Who is responsible for the equipment operation?
The Lessee shall be in charge of operating the unit(s) rented from
LunaFynn Moon Bounce Lessor) and is fully responsible for the operation
of the unit(s) after receiving it from Lessor. Electricity is the responsibility of the lessee.
we have to sign a liability release form?
Yes, LunaFynn Moon
Bounce is NOT responsible for injuries occurring to lessee or to
any persons using the leased property, and the lessee further agrees to
hold LunaFynn Moon Bounce harmless against any injury and claims to
property damage. By accepting these terms you indicate agreement with
all the provisions in this lease and acknowledge that you will read,
review and follow the general rules posted on the rented equipment for
you offer multi unit discounts?
YES – If the units are
rented at the same time and delivered and setup is together we offer
discounts. Please call for info.
What method of payment does LunaFynn Moon Bounce accept for rentals of
Credit card (Visa, Master Card and Discover – NO American Express),
check card, debit card, cash. No checks.
What size area is required to accommodate a LunaFynn Moon Bounce
17x17 foot minimum unobstructed – level area is required for our
15’ X 15’ moonwalks. – All inflatables require a different size and
height requirement check the dimensions of the product to make sure they
will fit where you want it to go.
What types of surfaces does LunaFynn Moon Bounce set up its rentals on?
We need a level, uniform surface, such as Grass, Concrete, Blacktop
or Carpet. No Dirt, Rock, Gravel or Sand setups.
How far from an electrical outlet can you set up an inflatable?
75' Maximum from an electrical outlet.
How much electricity does each unit use? What type of power source is
Each blower uses from 8
– 12amps of power, we can generally get 2 blowers onto one standard
20amp circuit if nothing else is plugged into that circuit. Our blower’s
works on standard household 110V circuits- no special outlets are
What prep should I do before the inflatable rental arrives?
Dogs (animals) must be tied/caged before and during event, *Make
sure you have at least 3.5 feet of clearance leading to Setup Location.
Turn off automatic sprinklers, Do not water grass the night before, Pick
up all animal feces. Remove Center post from double doors.
How long does it take to set up/tear
down an inflatable?
10 to 15 minutes to set
up, and 30-45 to tear down depending on location of inflatable.
How many kids can fit on an inflatable?
Usually six to eight, but it depends on the size of the children and
the type of inflatable they are on.
Can you set an inflatable up in my driveway?
Yes, provided the driveway is flat enough. We prefer to setup inflatables on a grassy area when possible, because it is easier to
safely secure the inflatable and generally safer. We will not setup
inflatables on gravel driveways.
yard slopes, is that a problem?
A little slope is not a problem -- we can usually put the entrance of
the inflatable at the top of the slope. Steep slopes, however, are not
acceptable and unsafe for inflatables.
Can you provide an operator for our our inflatables?
No. We do not offer operators
for our inflatables at this time
How close do need to get to the event site?
For most residential deliveries we will park on the driveway or
street and use a dolly to move the inflatable to your desired setup
spot. With our large Items
we must be able to drive delivery vans on grass. Many games are simply
too heavy to carry with a dolly and require a vehicle with a trailer to
move the attraction to desired location. Extra outdoor Power outlets are
helpful. 20 amp circuits are required. LunaFynn Moon Bounce will only
drive on grass in extreme circumstances for certain inflatables.
What happens if we spill on the units??
Do not take food or
drinks on or near the units. If a mess is made try your best to
clean the unit with a wet rag then dry with a towel. Super messy stuff
will require additional cleaning and may be charged to the client.
What happens if we damage the unit?
Customer is held liable
for any and all damages to equipment other than normal wear and tear.
(Examples but not limited to: Ripped seam on an inflatable due to
“overloading riders”. However customer is not liable for damages
to equipment due to previously damaged or faulty equipment.
Can we Tape signs on the unit?
NO - TAPE No duct tape, masking tape, or tape of any kind allowed on inflatables! If game signs and ticket signs are needed ( LunaFynn Moon
Bounce does not supply these signs) they must he placed on a chair,
table, box, NOT ON THE
INFLATABLE. Customer will be charged a cleaning fee of $150 per game if
tape has been used.
Can we use silly string on the units?